1. Introduction

Labe1 Inc. ("Labe1," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform, website, applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use the Service, and information from third-party sources.

2.1 Information You Provide

• Account information: name, email address, password, role, and company or label name.
• Artist and catalog data: artist names, track metadata, album information, release dates, and other catalog details you upload or enter.
• Financial information: royalty data, payment details, revenue figures, bank account or payment processing information, and billing addresses.
• Communications: messages, support requests, feedback, and any content you share through the Service.
• Documents: contracts, agreements, invoices, receipts, and other files you upload.
• Marketing data: fan contacts, email lists, phone numbers, and communication preferences you manage through the platform.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, clicks, search queries, and interactions within the platform.
• Device information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Cookies and similar technologies: we use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity.
• Log data: server logs that record requests made to our servers, including timestamps, referring URLs, and response times.

2.3 Information from Third Parties

• Streaming platform data: streaming counts, listener demographics, playlist placements, and revenue data obtained from platforms such as Spotify, Apple Music, Tidal, Amazon Music, YouTube Music, and others.
• Payment processors: transaction confirmations and payment status from services such as Stripe.
• Authentication providers: if you sign in using a third-party service, we receive your name, email, and profile information from that provider.
• Publicly available data: information from public sources used to supplement or verify data within the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Process transactions, manage royalty payments, and facilitate financial reporting.
• Analyze streaming data and revenue to identify discrepancies, anomalies, and opportunities on your behalf.
• Power AI-driven features including revenue analysis, audit tools, marketing automation, and workflow optimization.
• Send administrative notifications, security alerts, and Service-related communications.
• Respond to your requests, comments, and support inquiries.
• Monitor usage patterns to improve user experience, performance, and platform reliability.
• Detect, investigate, and prevent fraud, unauthorized access, and other illegal activities.
• Comply with legal obligations and enforce our terms of service.
• Aggregate and anonymize data for analytics, benchmarking, and industry research purposes.

4. AI and Automated Processing

Labe1 uses artificial intelligence and machine learning technologies to power core features of the Service. This includes automated analysis of streaming data, revenue comparisons, anomaly detection, marketing recommendations, and workflow automation.

AI-generated outputs, including audit findings, revenue estimates, and discrepancy reports, are provided as analytical tools and estimates. They do not constitute financial, legal, or professional advice. Users should independently verify any AI-generated findings before taking action.

We do not use your personal data to train general-purpose AI models. Any machine learning applied to your data is used solely to improve the accuracy and relevance of the Service for your account.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: with trusted third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to protect your data.
• Collaborators: with other users you explicitly authorize, such as team members, artists, managers, or label partners within your organization.
• Legal compliance: when required by law, regulation, legal process, or governmental request.
• Protection of rights: to enforce our agreements, protect the rights, property, or safety of Labe1, our users, or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction. You will be notified of any such change.
• With your consent: when you have given us explicit permission to share your information for a specific purpose.

6. Data Security

We implement industry-standard technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure infrastructure provided by leading cloud service providers.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as audit and record-keeping.

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to legal retention requirements.
• Portability: request a copy of your data in a structured, machine-readable format.
• Objection: object to the processing of your personal information for certain purposes.
• Restriction: request that we limit the processing of your personal information.
• Withdraw consent: where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@labe1.com. We will respond to your request within 30 days or as required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

• Essential cookies: required for the Service to function properly, including authentication and security.
• Analytics cookies: help us understand how users interact with the Service so we can improve performance and features.
• Preference cookies: remember your settings and choices to personalize your experience.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses and other mechanisms, to ensure your information is protected in accordance with this Privacy Policy.

11. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at privacy@labe1.com.

12. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not operated or controlled by Labe1. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the platform.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal information.

To exercise your CCPA rights, please contact us at privacy@labe1.com. We will not discriminate against you for exercising your rights under the CCPA.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) including access, rectification, erasure, restriction, portability, and objection. Our legal bases for processing include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving the Service.

You may also lodge a complaint with your local data protection authority. For any GDPR-related inquiries, contact us at privacy@labe1.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through a notice within the Service or via email. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: